Skip to main content
All CollectionsStraddle Dashboard Help
Dashboard Login How To and Help
Dashboard Login How To and Help

All your login questions answered

Chad Willard avatar
Written by Chad Willard
Updated over 3 months ago

Welcome to the Straddle Dashboard Sign-In page! This guide will help you understand how to use this page and troubleshoot common issues.

Overview

The Straddle Sign-In page allows users to securely access their accounts and redirect to the Straddle dashboard. Below are step-by-step instructions and help topics to assist you.

Step-by-Step Instructions

Sign In to Your Account

  1. Enter Email Address:

    1. Locate the Email Address field.

    2. Input the email address associated with your Straddle account.

  2. Enter Password:

    1. Locate the Password field.

    2. Input your password.

  3. Click “Sign In”:

    1. Once your email and password are entered, click the Sign In button.

    2. You will be redirected to the dashboard.

Forgot Password

  1. If you can’t remember your password, click the “Forgot your password?” link below the Sign-In button.

  2. Follow the prompts to reset your password:

    1. Enter your registered email address.

    2. Check your email for a password reset link.

    3. Click the link and follow the instructions to set a new password.

Create an Account

  • If you don’t have an account, look for the “Sign Up” option. Follow the on-screen instructions to create a new account.

Help Topics

Troubleshooting Sign-In Issues

  1. Incorrect Email or Password:

    1. Double-check your email and password for typos.

    2. Ensure the Caps Lock key is not on when entering your password.

    3. Reset your password if you continue to experience issues.

  2. Account Locked:

    1. After multiple failed login attempts, your account may be temporarily locked. Check your email for instructions or contact Straddle support.

  3. Browser Compatibility:

    1. Ensure you are using a supported browser (e.g., Chrome, Firefox, Edge).

    2. Clear your browser cache and cookies if the page does not load properly.

  4. Redirect Issues:

    1. Ensure the redirect URL (dashboard.straddle.io) is accessible.

    2. Check your internet connection.

Security Best Practices

  • Use a strong password with a mix of letters, numbers, and special characters.

  • Avoid sharing your login credentials with anyone.

  • Log out from shared or public devices after using your account.

Accessing the Dashboard

Once logged in, you will be redirected to the Straddle Dashboard. If the redirection fails:

Contact Support

If you need further assistance, contact Straddle’s support team:

This guide is designed to provide a smooth sign-in experience. If you encounter any other issues, don’t hesitate to reach out for support!

Did this answer your question?